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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diane H

October 26, 2026

5  out of  5
rating by Diane H
"A couple of months ago I changed home owners and car insurance policies to this office and have been happy with the service. Today I spoke with Emily Sheffer about possible discounts as a result of renovations to a home I bought a couple of months ago. She was very helpful."
We responded:
"Thank you, Diane, for sharing your positive experience with us. We're delighted to hear that you're satisfied with your home and car insurance policies. Emily is committed to providing helpful service, and it's great to know she assisted you with exploring possible discounts for your home renovations. Your feedback is invaluable, and we look forward to continuing to serve your insurance needs."
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Daniel Kiernan

October 26, 2026

5  out of  5
rating by Daniel Kiernan
"Talked with Emily at Tom Bond’s office this morning to get insurance on an old Jeep. She got me set up and insured in almost no time. So friendly and efficient. Thanks, Emily."
We responded:
"Thank you for sharing your experience, Daniel. It's wonderful to hear that Emily was able to assist you efficiently with your Jeep insurance. Providing friendly and prompt service is a priority, and we're glad Emily delivered that for you. Your feedback is greatly appreciated."
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Penny Williams

October 24, 2026

5  out of  5
rating by Penny Williams
"Emily was professional and checked what I needed to know with the question I asked.
She was very kind and helpful 😊"
We responded:
"Thank you, Penny, for sharing your experience. It's wonderful to hear that Emily provided the professional and helpful service you were looking for. Your feedback is greatly appreciated and motivates us to continue delivering excellent support."
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Jon Harden

October 22, 2026

5  out of  5
rating by Jon Harden
"Great Team - Great Service! Highly Recommend."
We responded:
"Thank you, Jon, for sharing your positive experience with our team! We're delighted to hear that you found our service commendable. Your recommendation means a lot to us and motivates us to continue providing excellent service. If you have any further questions or need assistance, feel free to reach out."
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Nancy Grimaud

October 21, 2026

5  out of  5
rating by Nancy Grimaud
"Emily was not only professional and able to assist me with my questions, she was also friendly and reassuring. I would highly recommend this office for all your insurance needs."
We responded:
"Thank you for sharing your experience with Emily and our office. It's wonderful to hear that Emily was both professional and friendly while assisting you. Your recommendation means a lot, and we're delighted to know you had such a positive experience with us. We look forward to continuing to meet your insurance needs."
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sarah stricklin

October 20, 2026

5  out of  5
rating by sarah stricklin
"I had a slight misunderstanding with my car/renters insurance billing address , however Emily made sure the process was explained by another agent."
We responded:
"Thank you, Sarah, for sharing your experience. It's great to hear that Emily and the team were able to assist you with the billing address issue for your car and renters insurance. Your feedback is valuable, and we're glad to know that the process was clarified to your satisfaction. If you have any more questions or need further assistance, feel free to reach out."
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Angie Hanschmidt

October 19, 2026

5  out of  5
rating by Angie Hanschmidt
"Emily was friendly and efficiently helpful to get me in contact with tow companies when I was stranded."
We responded:
"Thank you, Angie, for sharing your experience. It's wonderful to hear that Emily was able to assist you promptly and effectively during a challenging situation. Providing excellent service and support is our priority, and your feedback is greatly appreciated. If you have any more experiences to share or need further assistance, feel free to reach out."
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Emily Carpenter

October 17, 2026

5  out of  5
rating by Emily Carpenter
"The best!"
We responded:
"Thank you, Emily, for sharing your positive experience! It's wonderful to hear that you found our service exceptional. Providing top-notch support and coverage is our priority, and your feedback motivates us to continue delivering excellent service. If you have any questions or need assistance in the future, feel free to reach out. Your satisfaction is greatly appreciated!"
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Autumn Wadlow

October 16, 2026

5  out of  5
rating by Autumn Wadlow
"This office has been so helpful in helping me me save money and find policies that fit my family perfectly! Abbey has always been wonderful."
We responded:
"Thank you for sharing your experience. It's great to hear that Chandler was able to assist you effectively. Your feedback is truly appreciated, and we're glad to know you had a positive experience with our team."
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Cody S

October 16, 2026

5  out of  5
rating by Cody S
"The best insurance agency in STL!"
We responded:
"Thank you, Cody, for your fantastic review! It's wonderful to hear that you consider us the top insurance agency in STL. Providing exceptional service and support is our priority, and your feedback motivates us to keep delivering the quality you appreciate. If you ever have any questions or need assistance, we're here to help."
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Chris Brewer

October 15, 2026

5  out of  5
rating by Chris Brewer
"Great group to work with on any issue! Very knowledgeable, very friendly, very accommodating to my needs and concerns. I"
We responded:
"Thank you, Chris, for sharing your experience with our team. It's wonderful to hear that you found our service knowledgeable, friendly, and accommodating. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further needs or questions, we're here to help."
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Judith Huster

October 13, 2026

5  out of  5
rating by Judith Huster
"We started out with Bill bond when we were 16! We are in our late 70s, so we have been with the bond state farm family for a lot of years! I know that I will always get a voice on the phone that is always ready to help and with a friendly voice! I just talked to Emily and she did just that! Thank you Emily for your help, just like always!"
We responded:
"Thank you, Judith, for sharing your wonderful experience with us. It's truly heartwarming to hear about your long-standing relationship with our agency, spanning over six decades. We're delighted to know that Emily provided you with the friendly and helpful service you've come to expect. Your feedback is invaluable, and we're grateful for your continued support and trust in our team."
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Corinne Gilliam

October 8, 2026

5  out of  5
rating by Corinne Gilliam
"Wonderful service..so helpful..I always feel like I'm the most important customer!!"
We responded:
"Thank you, Corinne, for sharing your experience. It's fantastic to hear that you feel valued and receive helpful service. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Looking forward to assisting you with your insurance needs in the future."
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Kelly King

October 2, 2026

5  out of  5
rating by Kelly King
"Emily is always ready to answer any questions I have about my policy or billing. I am always able to get thru. She is really kind as well!"
We responded:
"Thank you, Kelly, for sharing your positive experience with Emily. It's wonderful to hear that she has been helpful and kind in addressing your questions about your policy and billing. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Christine Simino

September 28, 2026

5  out of  5
rating by Christine Simino
"Tom B. Office : Emily did a great job taking care of my needs!! She was right on it!! A+ for Emily!!"
We responded:
"Thank you, Christine, for sharing your positive experience with Emily at Tom Bond - State Farm Insurance. It's wonderful to hear that she was able to meet your needs so effectively. Your feedback is greatly appreciated and helps us continue to provide excellent service. Looking forward to assisting you with any future insurance needs."
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catherine m graham

September 23, 2026

5  out of  5
rating by catherine m graham
"Excellent service and always quick response and courteous interactions!"
We responded:
"Thank you, Catherine, for sharing your experience with us! It's wonderful to hear that you appreciate our service and the prompt, courteous interactions. Your feedback is invaluable and motivates us to continue delivering exceptional service. We look forward to assisting you with any future insurance needs."
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Marcia Kohler

September 16, 2026

5  out of  5
rating by Marcia Kohler
"Always helpful in taking care of us"
We responded:
"Thank you, Marcia, for your wonderful feedback. It's great to hear that you find our team helpful in taking care of your needs. Your satisfaction is important to us, and we're committed to providing excellent service. If you have any questions or need further assistance, feel free to reach out. Your support is greatly appreciated."
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Harry Grodie

September 16, 2026

5  out of  5
rating by Harry Grodie
"Emily provides answers and solutions to my questions quickly and in a professional and competent manner. It is a pleasure doing business with Emily."
We responded:
"Thank you, Harry, for sharing your positive experience with Emily. It's wonderful to hear that she was able to address your questions efficiently and professionally. Your satisfaction is important, and we're glad to know that working with Emily has been a pleasure for you. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Michael Johnson

September 11, 2026

5  out of  5
rating by Michael Johnson
"Excellent customer service, details were on point."
We responded:
"Thank you, Michael, for sharing your experience with our insurance agency. We're delighted to hear that you appreciated the customer service and attention to detail. Your feedback is invaluable and motivates us to continue providing exceptional service. If you have any further questions or need assistance, feel free to reach out."
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Dexter Barnett

September 11, 2026

5  out of  5
rating by Dexter Barnett
"In my opinion I have received nothing but the ultimate customer service satisfaction with them ! I am glad to have this team on my side"
We responded:
"Thank you, Dexter, for sharing your experience with us. It's wonderful to hear that our team has provided you with exceptional service. We're delighted to have you as part of our community and are committed to continuing to support you with all your insurance needs. Your feedback is greatly appreciated and motivates us to maintain our high standards."
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Linda Nash

September 5, 2026

5  out of  5
rating by Linda Nash
"Tom Bonds State Farm office has Emily answering the calls . She is probably the kindest and most compassionate person I have talked to in a long time . What a pro she is !!! Emily made me feel better and then solved the problem in no time . She mailed my reimbursement check that day and I was repaid in less than a week. It was a joy to work with Emily !!! Thank you for making my car problem a manageable situation ❤️"
We responded:
"Thank you, Linda, for sharing your wonderful experience with our office. It's fantastic to hear that Emily provided such kind and compassionate service, making your situation more manageable. We're delighted that she could assist you promptly and efficiently. Your feedback is greatly appreciated, and we're glad to have been able to help with your car issue."
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Kathy Crow

September 4, 2026

5  out of  5
rating by Kathy Crow
"I have been insured by Tom for decades. Tom and his team are always very helpful. They are supportive at difficult times when I have needed to file a claim. 💕"
We responded:
"Thank you, Kathy, for sharing your experience with Tom Bond - State Farm Insurance Agent. It's wonderful to hear that the team have been consistently helpful and supportive, especially during challenging times. Your long-term trust and satisfaction mean a lot, and we're grateful for your continued support."
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Jessica Lyss

August 30, 2026

5  out of  5
rating by Jessica Lyss
"Been with Tom Bonds office for more than 20 years. The staff are wonderful and super nice."
We responded:
"Thank you, Jessica, for being a loyal customer for over 20 years. It's fantastic to hear that you've had such positive experiences with our team. Your kind words about our staff mean a lot to us, and we're grateful for your continued trust and support."
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Jaka Wagner

July 17, 2026

5  out of  5
rating by Jaka Wagner
"Needed to add my fiance to my car policy, Sam was so helpful and patient and even texted with me to get everything squared away! Such a convient and pleasant experience!"
We responded:
"Thank you, Jaka, for sharing your experience. It's great to hear that Sam was able to assist you effectively and make the process of adding your fiancé to your car policy smooth and convenient. We always aim to provide helpful and patient service, and your feedback is truly appreciated. If there's anything else you need, feel free to reach out."
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amanda greco-ford

July 15, 2026

5  out of  5
rating by amanda greco-ford
"We have worked with Tom Bond at State farm for years!!! They are always so friendly, helpful and easy to work with. His staff is the best."
We responded:
"Thank you, Amanda, for sharing your experience and for being a loyal customer over the years. It's wonderful to hear that you find our team friendly, helpful, and easy to work with. Your kind words about our staff mean a lot to us, and we're grateful for your continued trust in our services."